Return & Refund Policy

We want you to enjoy your experience with Bexley & Co. If you are not satisfied with your purchase, we offer a clear and fair return policy.

1. 30-Day Guarantee

You may request a return or refund within 30 days of receiving your order.

2. Eligibility for Returns

To be eligible:

  • The item must be unused and in its original condition

  • Original packaging must be included

  • Proof of purchase is required

3. Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return (if applicable to your inventory).

4. How to Request a Return

Contact us at support@bexleyandcompany.com with:

  • Order number

  • Reason for return

  • Photos of the product (if applicable)

Our team will guide you through the process.

5. Refunds

Once the returned item is received and inspected, we will notify you by email.
Approved refunds are processed back to your original payment method.

6. Exchanges

If you want to exchange an item for another size or product, contact us at support@bexleyandcompany.com.

7. Shipping Costs

Return shipping fees may be the customer’s responsibility unless the product arrived damaged or incorrect.